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On March 8, 2013 I returned PU Housetraining Wrappers for smaller dog, l box, also Prove It Shaker Bag K and Tote.I asked for credit.

Had tried one wrapper from the other box and this product was not what I needed. I requested a refund and to date have heard nothing from your company. It doesn't take 100 words to ask for a refund . I feel I have waited long enough to hear from your company.

Sure wouldn't recomment you to anyone if you can't take care of your customers and their complaints.

I ordered your product, tried one part and returned the rest along with order sheet and explanation.What more do you want from me before you will credit my account or send me a check.

Monetary Loss: $50.

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Anonymous
#862706

Imagine having that on your resume.. that you worked for a company called Planet Urine.. Yikes!

Anonymous
Stanley, North Carolina, United States #862704

I also ordered the PU wrapper and was so excited when it came in the mail.I was surprised when I got the equivalent of 2 Ace Bandages.

No matter how I wrapped it around my Dachsie puppy, he chewed and pulled until the got it off. If I had known what I would be getting, I would never have ordered it in the first place.

VERY DISAPPOINTED in the product.

planeturine
#687382
Planet Urine Verified Representative

Planet Urine is dedicated to giving our customers the best experience. We are truly sorry that Mrs. Leonard was not satisfied with our products. If a customer is not happy with the Planet Urine product(s) they received we encourage them to send the items back within 30 days of the purchase date to receive their refund.

In the event that the product is not returned with in our 30 Day Money-Back Guarantee (as outlined on every single page at our web site, including all Ordering Pages) we can not refund the cost of the merchandise. However, Planet Urine is dedicated to helping our customers solve their stain and odor problems. Planet Urine has credited the amount spent on the returned product to Mrs. Leonard’s account for future purchases.

At www.PlanetUrine.com we are committed to selling the UrineOut Powder as the only truly effective way to permanently remove pet urine stains and odors from carpet, hardwood floors, tile grout floors, etc...

Thank you,

Planet Urine - The Pet Happy Home Specialists!

Call Us Toll Free: 1-888-286-ODOR (6367)

Visit Us Online: www.planeturine.com

Visit Our Store: 2490 Waynoka Road, Colorado Springs CO (Constitution & Powers)

planeturine
#686743
Planet Urine Verified Representative

At Planet Urine, we strive for the best customer experience. We are truly sorry that Mrs. Leonard was not satisfied with our products. If a customer is not happy with the Planet Urine product(s) they received we encourage them to send the items back within 30 days of the purchase date to receive their refund.

In the event that the product is not returned with in our 30 Day Money-Back Guarantee (as outlined on every single page at our web site, including all Ordering Pages) we can not refund the cost of the merchandise. However, Planet Urine is dedicated to helping our customers solve their stain and odor problems. Planet Urine has credited the amount spent on the returned product to Mrs. Leonard’s account for future purchases.

At www.PlanetUrine.com we are committed to selling the UrineOut Powder as the only truly effective way to permanently remove pet urine stains and odors from carpet, hardwood floors, tile grout floors, etc...

Thank you,

Planet Urine - The Pet Happy Home Specialists!

Call Us Toll Free: 1-888-286-ODOR (6367)

Visit Us Online: www.planeturine.com

Visit Our Store: 2490 Waynoka Road, Colorado Springs CO (Constitution & Powers)

planeturine
Fountain, Colorado, United States #685772
Planet Urine Verified Representative

At Planet Urine, we strive for the best customer experience. We are truly sorry that Mrs. Leonard was not satisfied with our products. If a customer is not happy with the Planet Urine product(s) they received we encourage them to send the items back within 30 days of the purchase date to receive their refund.

In the event that the product is not returned with in our 30 Day Money-Back Guarantee (as outlined on every single page at our web site, including all Ordering Pages) we can not refund the cost of the merchandise. However, Planet Urine is dedicated to helping our customers solve their stain and odor problems. Planet Urine has credited the amount spent on the returned product to Mrs. Leonard’s account for future purchases.

We have been in business for over 15 years and we have THOUSANDS of satisfied customers around the world. All of the testimonials posted were sent to us, unsolicited by us, from our customers. Several of the customers have even provided their email address, so you can verify they are actual testimonies. We invite you to Read What Our Customers say at our web site.

At www.PlanetUrine.com we are committed to selling the UrineOut Powder as the only truly effective way to permanently remove pet urine stains and odors from carpet, hardwood floors, tile grout floors, etc...

Thank you,

Planet Urine - The Pet Happy Home Specialists!

Call Us Toll Free: 1-888-286-ODOR (6367)

Visit Us Online:...

Visit Our Store: 2490 Waynoka Road, Colorado Springs CO (Constitution & Powers)

Show more
planeturine
#685414
Planet Urine Verified Representative

At Planet Urine, we strive for the best customer experience. We are truly sorry that Mrs. Leonard was not satisfied with our products. If a customer is not happy with the Planet Urine product(s) they received we encourage them to send the items back within 30 days of the purchase date to receive their refund.

In the event that the product is not returned with in our 30 Day Money-Back Guarantee (as outlined on every single page at our web site, including all Ordering Pages) we can not refund the cost of the merchandise. However, Planet Urine is dedicated to helping our customers solve their stain and odor problems. Planet Urine has credited the amount spent on the returned product to Mrs. Leonard’s account for future purchases.

We have been in business for over 15 years and we have THOUSANDS of satisfied customers around the world. All of the testimonials posted were sent to us, unsolicited by us, from our customers. Several of the customers have even provided their email address, so you can verify they are actual testimonies. We invite you to Read What Our Customers say at our web site.

At www.PlanetUrine.com we are committed to selling the UrineOut Powder as the only truly effective way to permanently remove pet urine stains and odors from carpet, hardwood floors, tile grout floors, etc...

Thank you,

Planet Urine - The Pet Happy Home Specialists!

Call Us Toll Free: 1-888-286-ODOR (6367)

Visit Us Online:...

Visit Our Store: 2490 Waynoka Road, Colorado Springs CO (Constitution & Powers)

Show more

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