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Planet Urine

Planet Urine Reviews

www.planeturine.com
What is your customer experience with Planet Urine?

Planet Urine Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Planet Urine has a 3.7 star rating from 23 customer reviews; consumers are mostly neutral with 65% positive and 26% unfavorable feedback.

Key Takeaways for Future Customers

  • Planet Urine reviews report the products remove urine stains and odors effectively.
  • Often requires repeat applications and sometimes more product for large or old stains.
  • Price level is medium and shipping cost may add up.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unresponsive customer service and refund handling.
  • Reports of billing/return delays, unclear company location, and one serious health reaction.

Positive Feedback

Many long-term customers praise results and recommend the product, saying it works as advertised and saved rugs and carpets.

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Media from reviews

Planet Urine - Reliable and Stress-free Urine Cleanup
Planet Urine Ruined my CarpetPlanet Urine Ruined my Carpet - Image 2Planet Urine Ruined my Carpet - Image 3
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Carlis Pwa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durango, Colorado

Earlier Issue

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AI Highlights
  • - They were kind and generous in sorting out my ordering mistake.
  • - I’m using the product and, so far, it appears to be helping.

I had a problem with ordering and they were kind and overly generous in sorting out my mistake! I have been using the product and will know more when their recommended two weeks has passed yet so far, it appears to be helping.

User's recommendation: I recommend this company.

View full review
1 comment
Planet U

Hi. Thank you very much for updating your review and we are so glad that we were able to assist you in choosing the correct products for your needs.

Please let us know if you have any further questions, concerns, or needing me help while using the products.

We truly appreciate your business! Chauncy

Carlis Pwa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durango, Colorado

No response with Order Problem

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AI Highlights
  • - They called and emailed three times with no response.
  • - They cannot find contact for customer service and are unsure where the company is based.

I have called three times as well as emailed. NO RESPONSE!

I really need help but there appears no way to contact a verified, real customer service. I have been very polite BTW.

I am hopeful I will get this resolved immediately.If an y other customers know how to contact this company please advise. I no longer am even sure where the company is based.

View full review
10 comments
Planet U

Hi. Thank you very much for updating your review and we are so glad that we were able to assist you in choosing the correct products for your needs.

Please let us know if you have any further questions, concerns, or needing me help while using the products.

We truly appreciate your business! Chauncy

Planet U

Hi Robin, We have shipped you a free Ultimate 1 Cleaning Kit. This includes all four Steps.

Here is your UPS tracking number: 1Z0Y015503****3939 Cheers and Happy Cleaning! Chauncy

Planet U

Hi Robin, We have shipped you a free Ultimate 1 Cleaning Kit. This includes all four Steps.

Here is your UPS tracking number: 1Z0Y015503****3939 Cheers and Happy Cleaning! Chauncy

Planet U

Hi Robin. I'm seeing the email below that you sent us and wanted to make sure that you had the direct phone number to reach our customer service.

I'm so sorry to about your ill relative and I'm hoping and praying that all will be well! Our direct phone number is 719-766 ****. Please call it your earliest convenience and we will just ship you the products that you need, no charges. We truly do evaluate and appreciate your feedback and your loyalty to our products!

So glad that your friend who referred you to our products and let us know how we can appreciate their referral. Here is the email that you sent earlier today: "I have been dealing with some health issues, I failed to call yesterday. The message I originally sent you I believe was through your website. I was loaned a complete kit by a friend due to a kitty developing diabetes and peeing all over the house.

I decided to order my own kit and in a large enough quantity to replenish my friend’s kit and have my own. My home has wood floors, linoleum and carpet. I may have not been wearing my glasses…I am 74….but what I received on the order is not too helpful. It doesn’t contain every STEP, the powder supply is minimal and there are mysteriously two bottles of STEP 3 which I understood from the directions is used lightly, unlike STEP 1 which I didn’t receive even a small bottle of in my order.

I am aware it is costly to return shipping…more than a gallon of STEP 3…. and I wonder what can be done because I want a full kit. Please advise. I thank you for your time and patience.

Please also supply your customer service number, I think I am calling an incorrect number as it doesn’t mention Planet Urine, only a male voice asking for a message, or a strange recorded call where I have to submit my number for review first about Pissed. Sincerely, Robin "

Planet U
reply icon Replying to comment of Planet U

Hi. Thank you very much for updating your review and we are so glad that we were able to assist you in choosing the correct products for your needs.

Please let us know if you have any further questions, concerns, or needing me help while using the products.

We truly appreciate your business! Chauncy

Planet U

Hi Robin. I'm seeing the email below that you sent us and wanted to make sure that you had the direct phone number to reach our customer service.

I'm so sorry to about your ill relative and I'm hoping and praying that all will be well! Our direct phone number is 719-766 ****. Please call it your earliest convenience and we will just ship you the products that you need, no charges. We truly do evaluate and appreciate your feedback and your loyalty to our products!

So glad that your friend who referred you to our products and let us know how we can appreciate their referral. Here is the email that you sent earlier today: "I have been dealing with some health issues, I failed to call yesterday. The message I originally sent you I believe was through your website. I was loaned a complete kit by a friend due to a kitty developing diabetes and peeing all over the house.

I decided to order my own kit and in a large enough quantity to replenish my friend’s kit and have my own. My home has wood floors, linoleum and carpet. I may have not been wearing my glasses…I am 74….but what I received on the order is not too helpful. It doesn’t contain every STEP, the powder supply is minimal and there are mysteriously two bottles of STEP 3 which I understood from the directions is used lightly, unlike STEP 1 which I didn’t receive even a small bottle of in my order.

I am aware it is costly to return shipping…more than a gallon of STEP 3…. and I wonder what can be done because I want a full kit. Please advise. I thank you for your time and patience.

Please also supply your customer service number, I think I am calling an incorrect number as it doesn’t mention Planet Urine, only a male voice asking for a message, or a strange recorded call where I have to submit my number for review first about Pissed. Sincerely, Robin "

Planet U
reply icon Replying to comment of Planet U

Hi Robin, We have shipped you a free Ultimate 1 Cleaning Kit. This includes all four Steps.

Here is your UPS tracking number: 1Z0Y015503****3939 Cheers and Happy Cleaning! Chauncy

Planet U
reply icon Replying to comment of Planet U

Hi. Thank you very much for updating your review and we are so glad that we were able to assist you in choosing the correct products for your needs.

Please let us know if you have any further questions, concerns, or needing me help while using the products.

We truly appreciate your business! Chauncy

Planet U

Hi Robin. I found the emails that you and Chauncey have been exchanging.

It sounds like Chauncey is assisting you with this. Sorry for any frustration or confusion as evidenced in the email you sent us, below: "Dear PU, A friend loaned me a box of your products with 4 bottle steps plus a large bag of powder and brush to try due to a newly diabetic kitty who is peeing all over my house - which has carpet, tile, wood and linoleum floors. I have used almost everything up and thought I had ordered what I needed not only to replace her products but get started with my own. How I made such a mistake I don’t know, maybe my 74 year old eyes!

I got this order which will be of little help. I am so disappointed and aware shipping it back to you will be expensive. Step 3 according to the directions is barely used although I have two bottles of it in this box, one even a gallon size. There is almost no powder and most mysterious, no Step 4 and another step missing, I believe.

Help! Thank You, Robin"

Planet U
reply icon Replying to comment of Planet U

Hi. Thank you very much for updating your review and we are so glad that we were able to assist you in choosing the correct products for your needs.

Please let us know if you have any further questions, concerns, or needing me help while using the products.

We truly appreciate your business! Peter

View more comments (9)
Carlis Pwa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durango, Colorado

Planet Urine - No response with Order Problem

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AI Highlights
  • - No response to the order problem after multiple calls.
  • - No contact info for customer service available.
  • - Located in Durango, Colorado.

Planet Urine - No response with Order Problem

1.0

I have called three times as well as emailed. NO RESPONSE!

I really need help but there appears no way to contact a verified, real customer service.

I have been very polite BTW.

I am hopeful I will get this resolved immediately.If an y other customers know how to contact this company please advise. I no longer am even sure where the company is based.

Location

Durango, Colorado

View full review
1 comment
Planet U

Hi Robin. I'm seeing the email below that you sent us and wanted to make sure that you had the direct phone number to reach our customer service.

I'm so sorry to about your ill relative and I'm hoping and praying that all will be well! Our direct phone number is 719-766 ****. Please call it your earliest convenience and we will just ship you the products that you need, no charges. We truly do evaluate and appreciate your feedback and your loyalty to our products!

So glad that your friend who referred you to our products and let us know how we can appreciate their referral. Here is the email that you sent earlier today: "I have been dealing with some health issues, I failed to call yesterday. The message I originally sent you I believe was through your website. I was loaned a complete kit by a friend due to a kitty developing diabetes and peeing all over the house.

I decided to order my own kit and in a large enough quantity to replenish my friend’s kit and have my own. My home has wood floors, linoleum and carpet. I may have not been wearing my glasses…I am 74….but what I received on the order is not too helpful. It doesn’t contain every STEP, the powder supply is minimal and there are mysteriously two bottles of STEP 3 which I understood from the directions is used lightly, unlike STEP 1 which I didn’t receive even a small bottle of in my order.

I am aware it is costly to return shipping…more than a gallon of STEP 3…. and I wonder what can be done because I want a full kit. Please advise. I thank you for your time and patience.

Please also supply your customer service number, I think I am calling an incorrect number as it doesn’t mention Planet Urine, only a male voice asking for a message, or a strange recorded call where I have to submit my number for review first about Pissed. Sincerely, Robin "

Company responded
Anonymous
map-marker Columbus, Indiana

Like their product!

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AI Highlights
  • - Used urine and stain removal products on carpet; seems superb.
  • - Not enough of the planet urine number one pre-stain liquid; highly recommend.

I've used their urine removal and stain removal products on my carpet and like it very much it's usually from accidents from dogs and cats, and it seems to do a superb job. The only problem is they don't send you enough of the planet urine number one that is the pre-stain liquid, but overall I would highly recommend this product. It does take more than one application sometimes, but it seems to really do a good job at removing it.

User's recommendation: Purchase this is others have failed.

View full review
1 comment
Planet U

Thank you very much for your review and explaining how the UrineOut Powder cleaning process works for both dog and cat urine cleanup. Regarding the Step 1, we recommend that you don't use a much, you only need to apply a light amount.

Hope this helps!

We appreciate your business. Chauncy - www.PlanetUrine.com

Company responded
Becca S Flo

Urine out product

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AI Highlights
  • - It works for dog accidents and cat spots.
  • - It takes time and several tries to remove stains; more powder was bought.

I have purchased the urine out large area kit. I have two cats and 2 dogs.

My dogs have accidents sometimes and the system works well. My bedroom floor is dark from cats. It takes a process and several tries. But it is coming out.

I have one issue, the kit I bought does not give you enough step I or the powder.

Therefore I have bought more. Overall it works really well, it just takes time to get it all out if it is bad.

Thanks

Pros:
  • Effective treatment
Cons:
  • Not enough product for large areas for repeat processes
View full review
1 comment
Planet U

Thank you for your review and letting others know that you can also clean hardwood floors with the UrineOut Powder. We do recommend that only a light amount of the Urine Release Pre-Spray be used.

Allow the Pre-Spray to stand 5 mins or so, then apply the UrineOut Powder.

Hope that helps! Cheers and Happy Cleaning, Chauncy - www.PlanetUrine.com

Company responded
Rachel F Soc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Review of urine destroyer

AI Highlights
  • - I tried cleaners, vinegar and baking soda, but stains remained.
  • - One destroyer spray and powder treatment reduced stains 90-95%.

I wish I had taken before and after pictures. I was skeptical because Ive tried so many pet stain removers and carpet cleaning and vinegar and baking soda and always the spots and stains remain or return.

My sons carpet in particular was targeted by our dog.

There were several large spots that I could not control and covered with a rug. After one treatment with the destroyer spray and powder they are 90-95% gone. I was so excited and surprised how well it worked.

I feel so relieved that I have an actual solution for when these things happen. One more treatment and I believe the carpet will be back!

Pros:
  • Effective treatment
  • Great product
Cons:
  • Shipping cost

Preferred solution: I was offered 25% refund on my current order.

User's recommendation: I wholeheartedly recommend this product. I have spent so much money replacing rugs that it’s easy to invest in this product and know I won’t need to throw away another rug.

View full review
1 comment
Planet U

Hi Rachel, Wow! What an awesome review.

Thank you for sharing how the "urine destroyer" (Urine Release Pre-Spray) and the UrineOut Powder have worked so well to clean your son's carpet.

Please let us know if you take some before/after pictures and we'll post them. Cheers, Chauncy - www.Planeturine.com

Company responded
Suzan D

The are taking advantage of us

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AI Highlights
  • - Ordered hardwood floor cleaner; received about $100 in mixed contents.
  • - There was no receipt, no customer service number, and no email after four days.

My 77-year old husband ordered a product from Planet Urine World Headquarters, to clean hard wood floors that have been sprayed by an 8/9 year old male cat. He googled hardwood floor cleaner for cat urine and got this resource that boasts 100 percent satisfaction guaranteed.

What he ended up with from Planet Urine was a $100 worth of useless goods packed in a 11-pound box of products designed to cover the smells of puppies and kittens that are not house trained. Urine flashlight detectors and carpet cleaner (we have no carpet) and a three or four step process greeted us from inside the box. It was about a hundred dollars. That is a guess, as the box contained NO RECEIPT, no customer service phone number. Truly, my husband is a conspirator in being baffled by an internet company.

After Googling their customer service phone number within 36 I learned from Daniella that she would have to email this to supervisors who would decide if it warranted a return. It appears we may not qualify, but she would forward to superiors. She said she took notes but the right people would decide if we had a case, and then they might email us.

She suggested other convenient ways to contact them, which were not convenient and a run around, naturally.

I have received NO EMAIL in four days. It is probably not odd that the "free shipping" did not happen, the 100 percent guaranteed if returned in 30 days is still under mystery advisement as we wait to hear a verdict. This verdict is often not rendered in time for a refund, even with so many back and forth calls and messages, that the credit card company, if approached by the consumer, can not help because the expiration date for such has occurred, AKA, the *** has met its timeline.

As a retired consumer reporter, I am unhappy my husband feels for this, but he did.

When I put this in their email box, I get a this site cannot be reached.

View full review
3 comments
Guest

I am 73 years old. I have done business with Planet Urine for 15 or more years now.

I have never, ever felt as if they were trying to "prey" on me. I have referred several of my "senior" friends and have had no reports from them except for how great their products are. They have always been available if I've ever had any questions or needed helping using products. Their phone number is found everywhere on their website site.

Along with many points of contact, even Live Chat. So, I'm sorry that your husband was so confused.

I think you should give the products a chance because they REALLY DO WORK! Best, Barbie C.

Planet U
reply icon Replying to comment of Guest-1984518

Hi Barbie, Thank you for your comments about Planet Urine. We appreciate your years of business!

We also appreciate your clarifying that we care about all of our customers, regardless of age. Also, thank you for the many referrals you have given to your friends, etc.

Our goal is to insure that all of our customers are satisfied 100% of the time. Cheers, Chauncy PlanetUrine.com

Planet U

Hello, Thank you very much for your post. Please know that we take full responsibility for any problems that you or your 77-year old husband have experienced.

Firstly, we strive to always put our customer's concerns first, above and beyond everything. Thus, the first thing we have done is to issue a full refund, including all shipping charges, for the products your husband ordered. Your husband will see refunds posted to your account today. We would like you to keep all of the products received, at no charge.

Your husband may contact me directly for any assistance needed with using the products. My direct email is: support@planeturine.com. Or, he may call my cell phone at: 719-766-7850. I will spend any amount of time necessary to assist your husband with his cleaning project.

Secondly, we apologize profusely for any miscommunications that we have had with your husband. As a rule, we answer every single email that we receive. Especially when a CUSTOMER of ours' is in need of help. I personally replied to your husband's initial inquiry about questions he had on using the products.

I am so very sorry that he has not seen my emails to him. May I suggest that you ask your husband to check his email SPAM or JUNK folders? Many times emails received from "Planet Urine" get filtered into those folders. We strive and take great pride in offering unlimited help and support for using our products.

We are always available to help. I see that your husband order the Large Hard Surface Cleaning System II w/Free Blacklight. All orders are shipped with a PACKAGING SLIP, included without exception. In addition, we include specific cleaning instructions for how to use the products to clean all hard surfaces.

Hence the name. I'm sorry that your husband was unable to find those. We include those as part of the order packaging check-off list. I can email that to your husband when he contacts me.

As I know that bottom line your husband just wants to get the *** out and get the floors cleaned, we will offer any assistance we can to achieve that end. He may use the products he received at no charge and with our full customer support. As you will read by the dozens of other Customer Reviews, for 25 years now we have prided ourselves in superior customer service. We have made mistakes over the years.

I offer no excuse. Hopefully we have learned by now from the mistakes we have made over the past 25 years. If we have failed you or your husband in any way, I offer my most humble apologies.

We are committed to helping you and him with this. Thank you very much, Chauncy www.PlanetUrine.com

View more comments (2)
Company responded
Anonymous
map-marker Kansas City, Missouri

Product review

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AI Highlights
  • - Planet Urine worked for pet stain removal.
  • - The removal powder works on carpet; the smell is gone and pets have not returned to the area.

I have tried many pet stain removal products. None really worked until planet urine.

I have carpet and the removal powder product does work. The smell is gone and none of my pets have returned to the problem area.

User's recommendation: This works. They also have products for hard surfaces

View full review
1 comment
Planet U

Thank you for sharing your experience with Planet Urine. We appreciate your business! Cheers and Happy Cleaning, Chauncy www.PlanetUrine.com

Company responded
JUDITH B Iem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Definitely works on dog urine

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AI Highlights
  • - It removes dog urine stains from rugs completely.
  • - Older stains may need repeating.
  • - Homemade suggestions and advertised products were tried; this worked.

I've only had experience with dog urine on rugs. Whether it is a recent or an older stain, completely removes the stain.

I want to add that with older stains, you may need to repeat the process once or twice to completely remove the stain.

I've tried a few home made suggestions, &;;;;;;;;;;;;;;;; one or two other advertised products, but this is the only one that worked. I have not had experience with any of the other products.

Pros:
  • Excellent products for dog urine on carpets
Cons:
  • Shipping cost
View full review
1 comment
Planet U

Hi Judith, thank you so very much for taking the time to share your experience using the urine out powder cleaning process to remove the dog urine. We fully appreciate your business!

Chauncy www.

PlanetUrine. Com

Elizabeth M Fse

Long Time Satisfied Customer

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AI Highlights
  • - Used Planet Urine products for 10+ years.
  • - Steam cleaner first was a mistake.
  • - Urine pre-release and powder got it out; I still use it for other dogs.

I’ve used Planet Urine products for at least 10years. Used on a room that my dog used for a toilet while we were on vacation.

Really soaked in! I had used steam cleaner first. Big mistake. Urine pre-release and powder got it out!

smell and all. I followed instructions and had to let dry and reapply a couple of spots that were soaked but got it all out. I continue to use for my two other dogs as well.

I use it for vomit, blood as well as accidents. IT WORKS!!

View full review
2 comments
Guest

Hi, Thanks for the great feedback about our products! We appreciate you taking the time to share your success story.

Please let us know if you ever need any further help.

Cheers and Happy Cleaning! Chauncy www.Planeturine.com

Staley Ksh

Thank you for taking the time to share your 10 years of experience using our products. We truly value you business and are so very pleased to read about the successes you've had using our UrineOut Powder cleaning process to remove urine stains and odors.

Please let us know if you ever need any assistance. Cheers, Chauncy www.PlanetUrine.com

View more comments (1)
JAMES H Alw

None as yet

AI Highlights
  • - Skeptical about applying this product on hardwood floors.
  • - Pets have washed out the floor; unsure if luster will return in Oklahoma.

We have hardwood floors and I'm just a little skeptical about applying this product and what the results will be?? Our little mutts have caused the floor to look washed out and I'm not certain I will be able to tell what my results will be.

I would assume that the floor will not regain its luster after using this product.

Need help in Oklahoma!!! Jim

jimmeredith45@***.com

Reason of review:
just a skeptical old dog
View full review
1 comment
Staley Ksh

Thanks for your inquiry. Sorry about the problem you're having!

After using the UrineOut Powder, the areas will simply need to be buffed to regain the shine. To remove the stains and/or odors from your hardwood floors, you can use this simple solution: 1) Lightly mist the stained areas with the Soil Release Pre-Mist. 2) Sprinkle the UrineOut Powder onto the areas, and work it in with your fingers. This should "bubble up" and absorb the urine in the areas.

Allow the Powder to DRY OVERNIGHT. 3) Sweep up the dry, urine laden Powder. Repeat this process until the stain is gone. 4) After you have removed as much of the urine as you can you'll need to treat for any lingering odors and "scents".

5) You can spray Smells No-More! Odor Eliminator directly on the soiled areas, then allow to dry and repeat if needed. Smells No-More! Odor Eliminator is the most effective odor eliminator you'll ever use...

it works! Smells No-More! Odor Eliminator is the first and only non-scented, stockyard strength deodorizing spray safe enough for everyday use. Not a mask, but an odor eliminator.

6) Then we treat the areas with No-P! Housebreaking Aid to remove urine SCENTS. When sprayed on the soiled area, No-P! Housebreaking Aid will eliminate the urine scent so pets will not re-soil in that area.

I recommend you start with the Small Hard Surface Cleaning System II, click here for more information. We use these same products everyday and WE LOVE THEM!

At PlanetUrine.com we are committed to helping you UNTIL this problem is SOLVED! Chauncy PlanetUrine.com - Pet Stain & Odor Removal Specialists!

Company responded
rhonda r Pxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BEST belly bands ever!

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AI Highlights
  • - Planet Urine belly bands are best.
  • - I use a Poise pad inside for my senior dogs; shipping is fast.
  • - They are comfortable but long; I trim them.

The belly bands from Planet Urine are the best to be found! I use these daily.

I am a foster home for little senior dogs whom cannot "hold it" for very long. I use a Poise incontinent pad inside. These stretchy velcro wraps are so comfortable for my little old men. The only complaint is that they are so long, I end up cutting off so much as I only join the velcro at the top and do not wrap it around and around.

These comfort belly bands cannot be found anywhere else. Oh and Planet Urine ships the product to me really quickly every time.

Pros:
  • Comfort belly bands
Cons:
  • Wish i could edit length of belly bands
Reason of review:
Good quality
View full review
1 comment
Planet U

Hi, Thank you very much for your awesome review of the Planet Urine Belly Band Wrappers. We are very pleased to read how comfortable they are for your "old men" LOL!

We have been selling the PU Belly Band Wrappers for over 20 years now and they have saved many a dog, to create a "Pet Happy Home". It was nice of you to also mention our fast shipping. We appreciate you taking the time to let others know! We also appreciate your years of doing business with Planet Urine.

Please let us know if you ever have any questions. Thank you, Thank you and Thank you!

As you can read by the many comments, our UrineOut Powder is great for cleaning dog urine. Cheers and Happy House training, Chauncy

Company responded
Mark C Dcy
map-marker Bethlehem, Pennsylvania

The product works.

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AI Highlights
  • - Decreased dog accidents by 98% after following PU instructions.
  • - I recommend the products; they keep laminate floors looking and smelling fresh.

What I have determined is that as a pet owner, I fail more often than not at meeting my dogs voiding needs. If I'm diligent, we're usually good.

If I'm not, then I'm usually cleaning a mess. I can't lay that on any cleaning product company. I started with a huge mess. I followed PU instructions from subfloor to surface and have decreased my pets accidents by 98%.

The other times are on me. They do however seem to visit the same place but I haven't determined if it's out of convenience or ingrained nature to mark territory. I lean towards the former. In any case, I use all four of the products as prescribed and couldn't be happier with how my laminate floors look and smell.

Unfortunately, I guess I'll never get the little critters to the door every time, but now I have a product that takes care of the stain and odor issues. I recommend the products. Follow the directions and you'll notice big improvements. My dogs?

Yorkies, one of the hardest to house train. The price could be a little easier on the budget but overall I'm happy with what I'm using.

Pros:
  • What i received
Reason of review:
Work Experience or Job Application
View full review
1 comment
Planet U

Thank you for sharing your experience using Planet Urine products! We are so pleased to read about how well it cleans up your hardwood floors!

Also, that your pets peeing has been reduced by 98%. That's awesome!

Please contact us if you ever have questions about cleaning. Chauncy www.PlanetUrine.com

Company responded
Laurel P Spg

FINALLY a product that works

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AI Highlights
  • - Our chihuahua is a stealth pee-er with about 6 spots in the house.
  • - PlanetUrine.com products work; we are forever customers.

Our chihuahua is a stealth pee-er. He has about 6 spots in our house that he frequently pees on.

We’ve tried everything to eliminate the odor of *** in our house and noting has worked. Until now.

The PlanetUrine.com products work! We are forever customers!

Reason of review:
Good quality
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2 comments
Guest

Thank you very much for your most kind comments! PlanetUrine.com

Planet U

Hi. Thank you very much for sharing your experience using Planet Urine products to clean up after your chihuahua.

It was nice reading about how you've tried "everything" to eliminate the odors and how the UrineOut Powder cleaning process is doing it's job to remove those odors.

What a great story! Cheers and Happy Cleaning, Chauncy www.PlanetUrine.com

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Company responded
terri g Xka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MY 4 MALTESE GIRLS HAVE NEARLY DESTROYED MY CARPETS,

AI Highlights
  • - Urine Out Pre Spray and Powder remove stains and odors.
  • - Smells No More is used around the house.
  • - Sifter works, but comes only with larger packages.

THE URINE OUT PRE SPRAY AND URINE OUT POWDER REMOVES THE STAIN AND MAKES IT SMELL GOOD ENOUGH TO LIE DOWN ON AGAIN. I WISH IT CAME IN A CARPET CLEANER SOLUTION BECAUSE THE 14 YEAR OLD FORGETS SHE ALREADY WENT AND HAS BEEN MAKING DAILY SQUIRTS AS SHE COMES BACK INSIDE.

NOW, THE 15 YEAR OLD CAT AND 6 MONTH KITTEN,THINK IT SMELLS AND WANT TO ADD THEIR SMELLS TO IT! THE SMELLS NO MORE IS PRICELESS AND IS USED ALL OVER THE HOUSE. I WISH I COULD SEE EXACTLY WHO ALL ARE USING THE CARPET AND RUGS AND TOWELS FOR THEIR BATHROOM! i DON'T UNDERSTAND THE SHAKER POUCH, THOUGH.

THE SIFTER IS GREAT, BUT I GUESS IT ONLY COMES WITH LARGER PACKAGES.

I AM NOT SURE WHAT TO USE ON THE TILE AND GROUT. WE WALSO HAVE LAMINATE IN 2 BEDROOMS AND SOMEONE HAS BEEN LEAVING THEIR MARK IN THERE, TOO.

Reason of review:
Good customer service
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1 comment
Planet U

So nice to read about how well your Malties are doing and how the products help to clean up! Thank you for sharing that with others. Chauncy www.PlanetUrine.com

Teresa P Zrg

Reliable and Stress-free Urine Cleanup

Planet Urine - Reliable and Stress-free Urine Cleanup

I have been using the UrineOut Powder and Urine Release Pre- Spray to remove stains and odors from white carpet for around 5 years for my doberman rescue Catherine. I depend on it more than ever now that she is on diuretic heart meds and has “accidents” more frequently now. These products always work.

Reason of review:
Good quality
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1 comment
Guest

We want to thank you for your feedback about the UrineOut Powder and Pre-Spray. It was refreshing to hear how effective your clean up has been going to help with your doberman's medical issues!

Thanks again for your business.

At PlanetUrine, we strive to help create a "Pet Happy Home". Cheers, Chauncy www.PlanetUrine.com

About

Summary

Planet Urine began in Peyton, Colorado over 10 years ago. The company specializes in pet stain and odor removal systems. At present the products of Planet Urine are available in pet stores, veterinary clinics, carpet cleaning companies, as well as they are sold by private retailers throughout the United States. The products can be bought directly from the companys website, and they can be shipped to customers at any location all around the world. Planet Urine also offers many pet training products. Those include animal repellents, ultrasonic housetraining aids, a natural food supplement which can prevent and eliminate lawn discoloration caused by pets urine and a bark control system.

Planet Urine reviews and complaints

Planet Urine is ranked 28 out of 621 in Animal Services category

Type of Business

Online

Area Served

USA, Canada

Payment Methods

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